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COMPLAINTS PROCEDURE


Should you be dissatisfied with any aspect of your care please contact the practice manager. If you are not happy with the response you receive please raise your concerns in writing with: Dental Complaints Service, Stephenson House, 2 Cherry Orchard Road, Croydon, CR0 6BA (08456 120 540).

You may also complain to the Health Service Ombudsman by phone on 0345 015 4033 if you still feel your concerns have not been fully resolved.